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Privacy and Personal Data Protection Policy

Cuntur Capital S.A.P.I. de C.V. (hereinafter “Cuntur Capital”), in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the "Law"), and in order to guarantee the privacy and right to informational self-determination of users, establishes this Privacy Policy.

 

I.Purpose of Personal Data Processing.

The personal data we collect will be used for the following essential purposes:

- To provide the requested products and/or services.

- To verify and confirm your identity.

- To fulfill the obligations contracted with our clients.

- To manage contact and business relationships.

- To send relevant information about our products, services and updates.

Additionally, your personal data may be used for secondary purposes such as:

- Conducting satisfaction surveys.

- Sending personalized commercial offers.

- Statistical or market analysis purposes.

 

II.Personal Data Collected

To carry out the purposes described, we collect the following categories of personal data:

- Identification data: name, address, phone number, email, among others.

- Financial data: banking and billing information.

- Contact data.

We do not collect sensitive personal data such as those related to racial or ethnic origin, health status, religious beliefs, sexual preferences, or others.

 

III.Transfer of Personal Data.

Your personal data will not be shared with third parties, except in the following cases:

- When necessary to comply with legal obligations.

- If necessary for the provision of the requested service or product.

- When required by competent authorities in compliance with the law.

 

IV.ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to exercise your ARCO rights at any time regarding the personal data we collect. This includes:

- Access: Knowing what personal data we have about you.

- Rectification: Requesting correction of your personal data if it is inaccurate or incomplete.

- Cancellation: Requesting the deletion of your data when it is no longer necessary for the purposes mentioned.

- Opposition: Objecting to the processing of your data for specific purposes.

To exercise these rights, you can send a request to the email: contacto@cunturcapital.com or directly at our address mentioned at the beginning of this policy. Your request must include your full name, a clear description of the right you wish to exercise, a copy of your official ID, and any other necessary documents to process your request.

 

V.Security of Personal Data

Cuntur Capital implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

 

VI.Use of Cookies and Similar Technologies

On our website, we use cookies and other similar technologies that enable the proper functioning of the site and improve the user experience. You can disable the use of cookies through your browser settings.

 

VII.Modifications to the Privacy Policy

We reserve the right to make modifications or updates to this policy at any time, in response to legal changes, internal policies, or new business needs. Any changes will be notified through our website or by other means of communication.

 

VIII.Contact

If you have any questions or concerns regarding the processing of your personal data, you can contact our data protection officer via email at: contacto@cunturcapital.com

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